Refund Policy

Refund & Return Policy

At Orvin Concepts LLC, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your order, we are here to help.

1. Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

• Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You will need the receipt or proof of purchase.

2. Return Address & Process

To start a return, you can contact us at support@orvinconcepts.com. Items sent back to us without first requesting a return will not be accepted.

Return Shipping Address:
Orvin Concepts LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States

Note: Customers are responsible for paying their own return shipping costs unless the item arrived damaged or defective.

3. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 to 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

4. Exchanges & Damaged Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.